Fortunately, with a shortage of used cars, I was able get what I originally paid for the Honda Odyssey in a trade for 2021 vehicle - not a Honda. I certainly did not want the van back in its rusty, water-logged condition. Long story short, I was completely disgusted with corporate Honda and their unwillingness to stand behind their warranty. When I looked at the bare space and all the rust stains, I knew that their unwillingness to replace the third row and the unknown extent of damage to the electrical components by water sitting in the well for 10 months was unacceptable. The manager informed me that the third row had been sent to their detail shop to be cleaned and that was the best they could do. I politely asked, 'And what about the third row? Will that be replaced?' I was informed that the manufacturer’s rep as well as his boss said that a new third row would NOT happen.

The service manager informed me that the hatch gasket was on back order and as soon as it was arrived, they would re-install the parts that they had dismantled and I could take it with me. After numerous phone calls, I drove over to the dealership seeking out the service manager who took me to the lot behind the building where the back interior and bumper had totally been removed with some obvious patchwork done along the metal seams.

Has it cracked oddessey